Payment & Order

Can multiple discount codes be applied to the same product at the same time (for example, a discount code + automatic discount)?

No. Only one discount can be applied at a time. During events and sales, the checkout system will automatically apply the largest discount entered/available.

I forgot to use my discount code at checkout. Can I refund the difference?

As long as the discount code was valid at the time of your purchase, you can have the difference refunded.

Why has my order been canceled?

Your Visa card may not support online purchases, so you must contact the affiliated bank and ask them to activate online purchases.

What payment methods are supported? Can I pay using other payment methods?

You can pay via credit card or Apple Pay at our store. Mastercard, Visa, American Express, Diners Club, Discover, and JCB are all supported at the LEDEdit TM store. No other payment methods are accepted.

How to update the shipping address?

• Log in to your website account. (Please kindly register an account if you don’t have one.)
• Please choose the order you want to return on the “My Account” page.
• Please click “Update Shipping Address.”
• Please enter your email address to receive the verification code, and then you will be able to update the shipping address.

Please kindly note that address modifications are only for unfulfilled orders.