Frequently Asked Questions
Payment & Order
Can multiple discount codes be applied to the same product at the same time (for example, a discount code + automatic discount)?
No. Only one discount can be applied at a time. During events and sales, the checkout system will automatically apply the largest discount entered/available.
I forgot to use my discount code during the purchase. Can I refund the difference?
Why has my order been canceled?
What payment methods are supported? Can I pay using other payment methods?
How to update the shipping address?